Please do not contact us if you have any problem downloading ringtones. Inter-Search do not provide the ringtones directly; we simply search the database of other providers and connect you to the appropriate provider. If you do have any problems downloading a ringtone, go back to the page you found the ringtone and click on the preview link. When the popup window opens, note the URL in the address bar then come back here to get the email address for that provider: